I love my video camera. It’s a Sony that is 5 years old. I’ve made lots of videos. I’ve even posted some.
Check some of them out here.
(FYI: Here’s a YouTube video I made with my camera: with 50,000 views by the time you read this!)
I recently noticed that there was something wrong with the camera. A yellow band of blur was showing up in my videos. I had video camera issues, no doubt about it.
I immediately checked different websites to see what kind of support I could get to fix my sick camera. The Sony website explained there was a minimum charge of $267 to fix my camera. I figured after 5 years, it was definitley out of warranty.
Wow, I thought $267? Was it worth it? I was unsure…
I decided to google my camera model number. I found several forums that were discussing issues with my camera.
As I read the posts, I was gettng more depressed by the minute. All of the posts said the same thing: there were bugs with the camera, and there was little that could be done about it. Oh well…
One person suggested calling Sony directly. They said they had been successful in getting their camera fixed for no charge. They even gave a phone number.
Long story short: I called Sony and gave the model number. The support guy said “No problem. We’ll fix it for free and we’ll pay all shipping.”
Obviously, I thought, there have been a number of issues with this camera….
My shippinng label was emailed to me. I put it in a box and took it to the UPS store. I’m as happy as a clam…hopefully, I’ll get my camera back soon and I can start making some more videos. And best of all it didn’t cost me a dime.
So a simple web search saved me over $267.00 and I got my camera fixed, free of charge! Yeah!
Afterthought: I always fill out a registration form everytime I buy anything. I certainly did this when I bought my video camera.
How come if Sony knew there were isssues with this camera, they never contacted me… I’ll still fill out that product registration card next time I make a purchase, even though it’s probably just a waste of time.
Not making videos, yet…
P.S. Here are some sites that are definitely not a waste of time. As a matter of fact you can find lots of valuable stuff:
Viral Marketing Giveaway All of the tools you need to succeed, for free.