Monthly Archives: September 2008

Web Host Nightmare: A True Story

web hosting, , , ,

I wish all of my web hosting companies were as good as Hostgator

Let me explain.

All I was trying to do was update my site. I’ve done this hundreds of times before. No problem.

I have a number of sites with different hosting companies. And this particular company is usually pretty good when I have problems. But not this time.

Here was the issue. I could not update my website. I kept getting a server error each time I tried. Frustrating.

I then did what every other web owner does when they have a problem. I contacted customer support. I emailed my request. An autosponder came back with the following message: “Sorry you are having a support issue, we’ll get back to you with-in 48 hours.”

48 hours? Are these guys crazy? I don’t have 48 hours. I want the issue resolved now. Immediately. I didn’t think I was aksing to much… I have an issue and I want it resolved, pronto.

Like right now.

I got on the phone immediately. I spoke to a service tech. He was a nice person, but he said, he couldn’t help me. He had to wait until his boss came in. The issue was to complicated he said.

Hey, I don’t want you to rebuld an entire database: I just want to update my site.

“Sorry”, he said “you are just going to have to wait.”

And so I waited until the boss came in and resolved my problem.

I wish these guys had taken lessons from my favorite web hosting company:
Hostgator

When I have issues, I get a quick resolution. With Hostgator I don’t have to wait. My problems are usually fixed right then and there.

I recommend Hostgator without hesitation or reservation.

Here’s why:

Help with set up
99.9% Uptime Guarantee
CGI, PHP 5, RoR, Perl
MySQL, SSH, SSL, IMAP, POP

Another great reason is C panel. I have been able to set up blogs, forums and data bases, with no problems. And if I do have a problem (hey I usually make my own problems), the support staff is right there to help me out.

The biggest reason why I love Hostgator is because I can set up multiple websites using multiple domains. That alone makes them my webhosting company of choice.

Remember; if you are going to do anything on the Internet, you need to throw out a big net: you need multiple websites and blogs. And Hostgator, will help you do that.

Remember: if you need hosting for your blog or website. And you want multiple sites (believe me, you do!) just contact the best hosing company on the Internet: Hostgator.

You’ll be glad you did.

Best AutoResponder Ever…

General Categories, , , ,

If you do anything on the Internet, there are several essential tools. You need to have a domain name, some type of website (or blog) and an AutoResponder. You need a reliable tool that will help manage your list.

You need to have an AutoResponder that has ease of use, and will give you a number of options that you can customize for your needs.

I have tried a number of different systems over the years. There is one that stands out above the pack: Aweber.

Here’s why: It’s easy to create and set up an autoresponder. You can have unlimited autoresponders. That means you easily can have multiple lists for each niche or area that you are marketing.

Aweber has excellent customer support and are very rsponsive to their subscribers.

You can send your email in both text or rich html if you wish. You can also split test your emails, that is send two differnet versions of the same email to the same list to check on conversions. The tools are built right into the system.

Another thing I like is the fact that you can send an rss feed as well as post your emails on-line.

The best feature however is deliverability rates. Aweber prides itself on working closely with ISP’s to make sure your email gets through.

What good is an email or offer to your list if it ends up in a spam folder and never gets read?

Check out some of the latest posts from the Aweber Blog:

If you are thinking about an autoresponder, you need to go to Aweber.

Don’t just take my word for it. Ask anyone who is successful on the Internet. Chances are they are using: Aweber

Be well, stay well.

albert